Refund Policy

Thank you for choosing IPTVweb.shop for your IPTV subscription needs. We are dedicated to providing high-quality service and ensuring your satisfaction.

Refund Eligibility:

Money-Back Guarantee: Enjoy a 1-day money-back guarantee from the date of your initial subscription purchase. If you're unsatisfied within this period, request a full refund.

Service Disruptions: Experience prolonged service disruptions? You may qualify for a pro-rata refund for the affected period.

Refund Process:

Contact Support: Initiate a refund by contacting our customer support team on WhatsApp at +33 7 55 53 13 72 within the specified refund period. Provide order details and reasons for dissatisfaction.

Verification: Our team will review your request, potentially requesting additional information to verify refund eligibility.

Conditions for Refund:

Cancellation within Guarantee Period: Refund requests must be made within the specified money-back guarantee period.

Unused Subscription Period: Refunds cover the unused subscription duration; deductions apply for any used portion.

No Refunds for Violations: Violations of our terms of service void refund eligibility.

Contact Information:

Questions about our refund policy? Contact us on WhatsApp at +33 7 55 53 13 72.

Changes to Refund Policy:

IPTVweb.shop reserves the right to modify this refund policy at any time, with changes effective immediately upon posting on our website.